MemberClicks, Renewals, and Call To Action
Memberclicks--- We are happy to announce that coming late fall early winter that there will be a new website and database that will be your one stop shop for everything NCCAP!  We listened to your need for being able to do everything online which will include uploading your renewals and so much more! Expired Certification--- We are also happy to announce that if your certification is currently expired and your renewal date was due in 2016-June 30th 2017 that we are offering to waive the late fee/reinstatement fee for a limited time. If your renewal date was during the noted time frame, your renewal must be postmarked between July 1, 2017-Oct 31, 2017 for the fees to be waived. Fees are not waived if your renewal was postmarked prior to July 1, 2017. Call To Action--- November 4th, 2017, Embassy Suites, Raleigh NC, More Information Coming Soon!
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Working with Participants Clients

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1) Human Development and Late Adult Years

• Life Span Potential
• Theories of Aging

2) Human Development and Aging

• Human Behavior and Aging
• Potential and Creativity
• Wellness and Self-Esteem

3) Spirituality of Aging

• Reminiscing
• Tasks of Life Review
• Worship — Religion
• Death — Dying
• Palliative Care
• Journaling
• Ethics
• Tasks of Vital Aging
• Prayer — Scripture
• Personal Growth
• Wisdom in Aging
• Comparative Religions

4) Biology of Aging

• Changes — Physical & Sensory
• Sexuality
• Medications
• Nutrition
• Healthy Aging
• Illness and Dysfunction
• Bariatric Issues
• Behavioral Interventions
• Pain Management

5) Sociology of Aging

• Involvement — Isolation
• Dependence/Independence
• Living Alone — Social Networks
• Cultural Attitudes
• Social Histories
• Long Term Care/Aging/Social Needs
• Living Arrangements — Retirement Housing, Elder Communities, Long-Term Care, Adult Day Services, Assisted Living, Mental Health, Sub-Acute, Independent Living, Home Health, Aging in Place, Senior Centers
• Culture Change in the Continuum of Care
• Baby Boomers/Generational Diversity
• Sign Language
• Foreign Language
• Elder Abuse

6) Psychology of Aging

• Leisure & Aging
• Psychological Choices — Depression, Anxiety, Fears
• Drugs & Alcohol
• Security
• Successful adaptations
• Hospice
• Counseling Techniques
• Stereotypes — Myths
• Confusion/Disorientation
• Institutionalization
• Aging in Place
• Memory Care

7) Leisure and Aging

• Recreation — Definition, Types, Philosophy
• Lifestyles
• Retirement Living
• Attitudes — Motivation
• Analysis of Leisure Time
• Client Interests
• Client Rights — Different Categories
• Volunteerism
• Creativity in Aging
• Leisure Education
• Barriers to Leisure
• Person Centered Programming

8) Basic Health

• First Aid/CPR
• Health Precautions
• Personal Health Issues
• Geriatric Medications/Contra-Indications in the Activities Delivery systems
• Nutritional Issues/Diabetes

9) Group Instruction/Leadership

• Adult Learning Modes
• Instruction Methods — Lecture, Handouts, Videos
• Demonstrations, Samples, Slides, Discussion, Participation, Survey, Sharing Experience
• Teaching Materials — Tools, Resources
• Group Dynamics/Leadership
• In-Service
• Leader Listening
• Esteem Building
• Build Group Support/Support & Group Leadership

10) Therapy for the Disabled Aging

• Overview of P.T., O.T., Speech Therapy, Art Therapy, Recreation Therapy, Dance Therapy, Music Therapy, Drama Therapy, Validation, Poetry Therapy, Reality Orientation, Remotivation, Horticulture Therapy, etc.
• Restorative Programs — Feeding Training, ADL Skills, etc.
• Patient Physical Transfer Techniques
• Therapeutic Approach — Meaningful, Purposeful, How it Helps
• Therapeutic Feeding Techniques
• Aroma Therapy
• Massage Therapy
• Therapeutic Swimming

11) With Residents & Staff

• Types of Communication
• Listening Skills
• Responding Skills
• Communication with Frail
• Communication with Confused
• Intercultural Concerns
• Morale Building
• Dealing with Difficult Situations

12) Public Speaking

• Professional Image
• Leading Meetings
• Business Etiquette

13) Public Relations

• The Written Message
• Media Use — Press releases, P.S.A., T.V., Radio
• Publicity — News
• Letters of Appreciation
• Volunteer Programs
• Fund Raising
• Marketing Activity Importance letters, Bulletin Boards, Posters, Graphic Techniques
• Community Marketing of Facility and Activities Delivery Systems

14) Interpersonal Relationships

• Staff Team Approach — Working Together
• Coordination of Services — Staff, Families, Volunteers, etc.
• Peer Relationships — Staff, Residents
• Family Relationships — Various Age Needs and Attitudes
• Empowerment/Managing Relationships/Personality Evaluation
• Staff/Client Relationships
• Consultant Relationships
• Organizational Relationships
• Organizational Structures in Different Levels of Care
• Conflict Resolution
• Dealing with Difficult People
• Assertiveness Training

15) Motivation

• Of Clients, Families, Staff, Volunteers
• Professional Improvement
• Motivational Techniques

16) Community Services/Support/Relations

• Recreation Resources
• Service Clubs
• Religious Resources
• Mainstreaming
• Adult Health Services — Alzheimer’s, MS, Ostomy Clubs, Parkinsons, Arthritis, Amputee, Cancer
• Business — Chamber of Commerce
• Family Open Houses
• Library Resources

17) Regulations

• State & Federal Activities, Regulations & Standards — OSHA, ADA & Professional Standards
• Survey Process
• Plan of Corrections
• Legislative Updating
• JCAHO, CARF, Specialty Standards
• Assisted Living Regulations/Memory Care/Enhanced Assisted Living Regulations
• Medical Adult Day Health Regulations
• Mental Health Adult Day Health Regulations/Adult Day Habilitation (MR/DD)
• Adult Home Regulations/ Personal Care and Boarding Programming